FAQs2018-12-04T15:08:03+00:00
Frequently Asked Questions

General FAQs

Q. Do you have on-site parking?
A. Unfortunately being located downtown means that we don’t have a dedicated parking lot. There is free parking on the street during weekends and metered parking ($0.25, $1.00, $2.00) during the week. There is also a paid parking lot across the street and 2 parking garages close by.

Q. What are your methods of payment?
A. We accept cash, credit card and debit.

Q. Do you carry bridesmaid dresses?
A. Yes, we exclusively carry two infinity dress brands. Mimitek located in Barcelona, Spain and Henkaa made in Toronto. Both are an excellent choice for your bridesmaids, as they are very versatile. They look great on all ages and all body types. You have the choice of all your girls looking the same or everyone wearing it to suit their own style! It is definitely something that can be worn again, and many different ways. We also carry bridesmaid seperates: skirts and tops. They are available in an assortment of colours, styles and materials. Such as tulle, silk and sequins.

Due to shipping and customs times, we recommend you allow adequate time before your big day to receive your dresses.

Q. Do you carry dresses for mothers?
A. We carry formal options that could be used as mother of the bride or groom!

Q. Do you carry prom dresses?
A. We offer resonably priced prom options. From simple, to sparkle!

Consignment FAQs

Q. Do I need an appointment to consign my gown?
A. We do require that you contact us first to do a preliminary review of your item. Please email info@seconddance.ca with information like style #, year, size and photos. You do NOT need an appointment for consigning, however we prefer you stop in on a day other then Saturday (As we are usually very busy).

Q. Who determines the selling price?
A. We work through the pricing process together as there are many factors to take into consideration. Style, condition and age are very important in deciding the consignment price. Pricing is based of what the dress is going for now new, and used.

Q. Is the percentage paid to the seller always the same?
A. All bridal gowns and veils are at a 50% split.

Q. Does my bridal gown need to be dry cleaned first?
A. Yes, all the dresses must be cleaned before selling on the floor. We offer the best rate for dry cleaning and we require this payment upfront.

Q. How long will it take for my dress to sell?
A. There is no way of knowing how long it will take for your dress to sell for sure. Generally, the more current the gown is, the quicker it will sell. Ultimately it all depends on the brides and what they fall in love with!

Bridal Gown Shopping FAQs

Q. How many people can I bring to my appointment?
A. We would prefer that you keep it under 5 people including yourself, as we are an intimate bridal boutique with limited space. But if you let us know ahead of time, we can accommodate.

Q. Can I take photos in the store?
A. Absolutely! Take as many pictures as your heart desires, from every possible angle!

Q. Do I have to pay the total of my dress the day of purchase
A. No, you are welcome to take advantage of our layaway option. For gowns over $3000.00, we require a non-refundable 25% payment on the day of purchase, with 60 days to pay the remaining balance. For gowns under $2000.00, we require a non-refundable 50% payment on the day of purchase, with 30 days to pay the remaining balance.

Q. Can you store my dress for me until I need alterations?
A.Unfortunately, due to the size of our shop, we are unable to store your gown once you have fulfilled your payment terms. If you are taking advantage of our layaway program, your gown will be stored at Second Dance until full payment is received.

Q. Do you offer alterations? And are they included in the price of my gown?
A. Yes, we have a talented and experienced seamstress who can assist our brides, bridesmaids and mothers with all alterations.
A. Alterations are an extra cost as some dresses may need more work then others. We do cover all repairs on our gowns. There is also the chance of your new gown fitting perfect due to previous alterations! (Consignment is great that way)

Q. How long before my wedding day should I book an alteration appointment?
A. You should plan to contact the seamstress a minimum of 3 months for alterations and a minimum of 4 months for any customizations.

Q. Do you accept outside bridal alterations?
A. Yes, when time permits. Please contact the store in advance.

Q. What is the price range of the bridal gowns in the store?
A. We have an extensive range of prices in our store because of the amount of different dresses and designers we get in. The dresses range from prices around $400-$7000.

Q. Do I need an appointment to come into the store?
A. We recommend that you make an appointment to ensure that there is a fitting room available and that you receive the proper attention from our bridal experts! With this being said, we ALWAYS welcome walk ins. You may just have to wait if we are working with a client, as appointments are first priority. We want everyone to have a wonderful experience here at Second Dance and never turn anyone away.

Thanks for checking our FAQ! Don’t see an answer to your question? Please contact us.

Hours of Operation

Monday: 11:00 am – 5:00 pm
Tuesday: 11:00 am – 5:00 pm
Wednesday: 11:00 am – 6:00 pm
Thursday: 11:00 am – 6:00 pm
Friday: 11:00 am – 5:00 pm
Saturday: 9:00 am – 6:00 pm
Sunday: 11:00 am – 5:00 pm